Returns & Exchanges
At Groove Life®, we stand behind our gear with a 94-year No BS Warranty and a hassle-free 30-day return policy for a perfect fit. If your ring, belt, or wallet isn't exactly what you expected, we'll make it right through an easy exchange or full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Items
Choose the specific items you wish to return or exchange and select the reason to help us improve your future experience.
- 3.Print and Ship
Download your prepaid shipping label, securely package your items, and drop the package off at any authorized carrier location.
- 4.Get Refunded
Once our warehouse receives and inspects your return, we will process your refund or ship out your new exchange item within 3-5 business days.
